Thank you for shopping with Sorta. Below you will find important information about our shipping and delivery process.
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed, you will receive a confirmation email with tracking information when your order ships.
Please ensure that your shipping address is correct at checkout. We are not responsible for delays caused by incorrect or incomplete address information provided by the customer.
Estimated delivery times:
Delivery times are estimates and may vary depending on your location, carrier delays, customs processing, or other circumstances beyond our control.
Shipping rates are calculated at checkout unless otherwise stated. From time to time, we may offer free shipping promotions.
Any applicable shipping fees will be displayed before you complete your purchase.
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.
If you do not receive tracking information within 3 business days of placing your order, please contact us at:
While we strive to meet estimated delivery times, Sorta is not responsible for shipping delays caused by:
If your package is marked as delivered but you have not received it, please:
We will assist in filing a claim with the carrier when applicable.
Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country.
If you have any questions regarding shipping, please contact us at:
Sorta
Email: arkdept121@gmail.com